ClueLuma

Terms of Use and Refund Policy

Effective date: October 12, 2026

What you buy

A personal license to use the full ClueLuma content for the CompTIA Security+ SY0-701 exam: all practice questions, term cards, notes, diagrams and mock exams. There are two passes, each a single payment with no subscription and no auto-renewal: a 30-day pass, which ends 30 days after purchase, and full SY0-701 access, which lasts for as long as the SY0-701 exam is offered and we provide this version. When a 30-day pass ends, the app returns to the free trial and your study records are kept.

How the license works

After payment, log in to the app with the email you used to pay (Google or an email code) and the full version opens on all your devices. You also get a license key by email: enter it in Settings to link it to your account, or to unlock one device without an account (up to 3 devices per key).

Exam version

The product is for SY0-701 only. Fixes for errors in this version are included. A future exam version (such as V8) is not included. If we make one, we plan to offer existing buyers a discount.

CEM exam prep

We also sell a separate license for our CEM® exam prep content: practice questions, practice exams, term and formula cards, notes, diagrams, the formula calculator and the calculation drill. It has the same two passes: a 30-day pass, and full CEM access, which lasts until the exam's Body of Knowledge changes from the current version (1.8), and for at least 12 months after purchase. Fixes for errors are included. Content for a new Body of Knowledge version is not included; if we make one, we plan to offer existing buyers a discount. Each pass unlocks only the exam it was bought for.

Payments

Payments are handled by Lemon Squeezy, our reseller and merchant of record. Their terms also apply to the purchase, and taxes are added at checkout where required.

Refunds

If you are not happy, email [email protected] within 7 days of purchase and we will refund you in full. After a refund, the license key stops working.

Fair use

The license is for one person. Do not share your key publicly, resell it, or copy the questions, notes or diagrams to other places.

No guarantee

We work hard to make the content accurate and close to the real exam style, but we cannot guarantee that you will pass. ClueLuma is an independent study app and is not affiliated with or endorsed by CompTIA. CompTIA and Security+ are trademarks of CompTIA, Inc. CEM® is a certification mark of the Association of Energy Engineers (AEE); ClueLuma is not affiliated with or endorsed by AEE.

Changes and contact

We may update these terms; the date above will change when we do. Questions: [email protected]